Shipping policy

We are committed to delivering your jewelry safely and on time.

Processing Time

All orders are processed within 1–3 business days. Custom or personalized pieces may require additional processing time.

Orders are not processed or shipped on weekends or holidays.

Shipping Time

Estimated delivery times:

  • Domestic orders: 3–7 business days
  • International orders: 7–14 business days

Please note that shipping times may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on selected orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Lost, Delayed, or Damaged Packages

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can assist you.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect addresses provided by customers.